Go back

After Sales Service

At your service since 1971, our company specializes in the fields of surface treatment, finishing station equipment, technical endoscopy and visual inspection systems.
Our long experience in technical endoscopy allows us to advise you in the best choice of your equipment. Our main mission is to guarantee quality products and service to all our customers.

Our After Sales Service

At Bipol, the high quality of products is primary. We offer our customers top of range products that are easy to use and robust. All our products (videoscopes, endoscopes, fiberscopes, ...) are guaranteed 1 or 2 years depending on the model. We will then repair or change your devices as soon as possible.

What to do in case of breakage or problem related to misuse?

Breakage and misuse of the equipment are not supported in the warranty. We put at your disposal a repair service on estimate. The products will have to be returned to us in their entirety in order to establish a repair estimate.
It takes between 1 and 3 weeks to repair the equipment. The repair takes place in our warehouse. 
If for any reason the repair is not possible, we offer a standard exchange of material. Do not hesitate to contact us for a return number.

Repair

We repair videoscopes, fiberscopes, professional endoscopes, industrial endoscopes, boroscopes, probes, inspection cameras, ...

Advice

A regular review of your devices allows you to avoid a hardware failure and optimize their performance.

Do not hesitate to contact us at (+33) 3 26 36 39 88 or on our website www.bipol.fr